A successful project manager must have a certain skillset—strong leadership and communication, organization, time management and problem-solving skills, to name a few. But unrealistic expectations could end up causing confusion, frustration and disappointment for both project managers and employers. This may be because the employer does not fully understand the role of project management and the overall value that it brings. Here is a high-level list that can help provide some clarity.
You can expect a PM to:
Don’t expect a PM to:
It is the responsibility of the project manager to escalate critical issues, risks or roadblocks to management, but not necessarily to resolve them. Project management offers many advantages to an organization, including better planning, improved communication, team productivity and overall customer satisfaction. But if expectations are unclear or unrealistic, they could be set up for failure.
Clearly understanding the role of project management and defining expectations up front not only helps the project manager be successful, your company will succeed as well.